Thermal Mug in Cold Hands Warm Hearts by Kate Spade New York Kate Spade New York

Fast Shipping and Professional Packing

Thanks to our longstanding association with UPS FedEx DHL and other leading international carriers, we are able to provide a range of shipping options. Our warehouse staff are trained to pack your goods exactly according to the specifications we offer. The goods you send us are checked thoroughly and securely secured prior to shipment. Everyday we deliver hundreds of packages to our customers across many countries. The fact that we're dedicated to becoming the largest online retailer in the World is clear. There are distribution centers as well as warehouses across Europe and the USA.

Note that orders containing more than one item will be subject to a processing period that is based to the particular item.

Before shipping before shipping, we'll examine thoroughly the items you've purchased. Most orders are shipped within 48 hours. The delivery time should be between 3-7 working days.

Returns

We don't manage the stock at our factory and warehouse. The stock levels may fluctuate at any time. It is possible that the inventory could run out once your order has been placed.

Our policy lasts 30 days. If it's been more than 30 days since you bought the item and we're unable to offer you a complete refund or exchange.

You are able to return a product when it's unopened and is in the same condition when you first received it. You must have the item in the original packaging.